Privacy Policy

This Privacy Policy explains how SPARKON JOINT STOCK COMPANY ("Sparkon", "we", "us") collects, uses and shares information when you play our mobile games (the "Games") or visit sparkongames.com. It applies to every game published by Sparkon on the Apple App Store and Google Play.

1. Who we are

SPARKON JOINT STOCK COMPANY (enterprise code 0111633590)
2nd Floor, HHN01 Building, No. 47 Nguyen Tuan Street, Thanh Xuan Ward, Hanoi, Vietnam
Email: support@sparkongames.com

Sparkon is the controller of the personal data described in this policy.

2. Information we collect

Information collected automatically when you play

• Device information: device model, operating system and version, language, country (derived from IP address), screen size.
• Identifiers: an anonymous player ID created by the Game, device identifiers such as the Identifier for Vendors (iOS), and, where permitted, the advertising identifier (IDFA on iOS, Google Advertising ID on Android).
• Gameplay data: progress, level, in-game items and currency, session length, events inside the Game.
• Purchase data: which in-app items you bought, price, currency and transaction ID. Payment is handled by Apple or Google; we never receive your card or bank details.
• Advertising data: ads shown, clicks, installs attributed to an ad campaign.
• Diagnostic data: crash logs and performance data.

Information from sign-in services

If you choose to sign in with Game Center or Google, we receive the account ID and, depending on the service and your settings, a display name or email address. You can also play anonymously.

Information you give us

If you contact support, we receive your email address and whatever you include in your message.

We do not knowingly collect precise location, contacts, photos, or health data.

3. How we use information

4. Advertising and tracking

Our Games are free to play and show ads served by AppLovin MAX and the ad networks it works with. These partners may use your advertising identifier and device information to show ads relevant to you and to measure ad performance.

• iOS: we ask for permission through Apple's App Tracking Transparency prompt before accessing the IDFA. You can change this at any time in Settings > Privacy & Security > Tracking.
• Android: you can reset or delete your advertising ID, or opt out of personalized ads, in your device settings under Google > Ads (or Privacy > Ads).
• EEA, UK and Switzerland: we show a consent screen when you first open the Game. You can change your choice later from the Game's settings.

If you opt out, you will still see ads, but they will be less relevant to you.

5. Third parties we share data with

We share data only with service providers that help us run the Games, and only as needed for the purposes above. Each provider processes data under its own privacy policy:

Not every Game uses every provider listed. We may also disclose information if required by law, to protect our rights or players' safety, or as part of a merger or sale of our business. We do not sell personal data for money.

6. International transfers

We are based in Vietnam, and our providers process data in the United States, the European Union, Singapore and other countries. Where we transfer personal data from the EEA, UK or Switzerland, we rely on the European Commission's Standard Contractual Clauses or another lawful transfer mechanism.

7. How long we keep data

• Account, progress and cloud save data: while your account is active, and deleted within 30 days after you ask us to delete it.
• Analytics and attribution data: up to 26 months, then deleted or anonymized.
• Purchase records: as long as required by tax and accounting law (up to 10 years).
• Support emails: up to 24 months after the request is closed.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict processing, and to withdraw consent at any time.

To use these rights, email support@sparkongames.com with your Player ID (shown in the Game's settings). We answer within 30 days. To delete your data, see sparkongames.com/delete-account.

EEA, UK and Switzerland: you may also complain to your local data protection authority.

California and other U.S. states: sharing data with ad partners for personalized ads may be a "sale" or "sharing" of personal information under state law. You can opt out by denying tracking on iOS, opting out of personalized ads on Android, or emailing us with the subject "Do Not Sell or Share". We honor Global Privacy Control signals where they reach us. We will not discriminate against you for using your rights.

Vietnam: you have the rights of a data subject under Vietnam's personal data protection law.

9. Children

Our Games are intended for players aged 13 and over and are not directed at children under 13 (or the higher minimum age in your country). We do not knowingly collect personal data from children under that age. If you believe a child has given us personal data, contact us and we will delete it.

10. Security

We use encryption in transit and access controls provided by our infrastructure providers. No system is fully secure, so we cannot guarantee absolute security.

11. Changes to this policy

We may update this policy. We will change the effective date above and, for material changes, notify you inside the Game.

12. Contact

SPARKON JOINT STOCK COMPANY, 2nd Floor, HHN01 Building, No. 47 Nguyen Tuan Street, Thanh Xuan Ward, Hanoi, Vietnam
support@sparkongames.com